Great work. Greater teamwork.

NLP analyst

Responsibilities:

• Build content for chatbot and define an efficient process for identifying targeted follow-up questions based on keywords.
• Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot’s capabilities.
• Work with developers, product, and engineering teams to maximize conversions while ensuring a great user experience.
• Understand how Natural Language Processing and Machine Learning are integral to chatbot development.
• Analyze chat history and optimize intents.
• Experiment with different content formats and styles to deliver unique user experiences.
• Drive continual content refinement and improvement through content experiments, user feedback, and analysis of performance metrics.
• Create conversational flows to suit the requirements.
• Train the chatbot accordingly to understand the linguistic variations of diverse types of users.

Experience required:

• 2​+ years of hands on experience in Machine Learning OR Artificial intelligence related to ​Natural language processing and or Computational linguistics
• In Depth knowledge & usage of Dialog Flow. Certifications or expertise on other platforms like Rasa NLU, IBM Watson, Amazon Lex & Alexa, Nuance Nina, Kore.ai, etc. is an added advantage
• Experience in either Java or C/C++ and any one of scripting languages like Perl/Python/ JavaScript
• Good knowledge on content categorization algorithms (Preferred)
• Research, design and development of natural language processing algorithms (Preferred)

Must have skills:

• Application of machine learning algorithms and techniques for natural language processing.
• Experience with supervised and unsupervised machine learning techniques.
• Sound knowledge in Syntax and Semantic processing using statistical methodologies and/or Chatscript
• Experience in applied linguistics & NLP
• Expert in English language (vocabulary & sentence formation)

Qualificatiom:

• Graduate in Engineering OR Master’s in Computer Applications
• Having Machine Learning or AI certifications would be an added advantage