Build human-less contact centers and stores on messaging
apps. With high performing Bots, designed and managed by Conversational Experts.
Turn financial & insurance transactions as easy as everyday messaging.
Turn Messaging channels into digital stores to increase ease of buying.
Serve a million customers with a single virtual agent, round the clock.
World’s first digital card for post purchase customer engagement.
The customer engagement control centre to manage the entire flow of digital consumer interactions from one place.
Sure, there are all the tools. But we have also got the best conversational experts to help you build your digital business better. From better Bot design, conversation scripts, navigation flows, find an expert to get your job done.
We want you to leverage our platform with minimal changes to the way you work, hence we have made it easy to blend with your existing IT systems.
NHANCE NOW integrates smoothly and securely with all your business applications. Sync data, import and export content effortlessly between systems to simplify and improve every customer interaction.
We find that most of our customers regardless of age are frequent users of WhatsApp. The WhatsApp service is therefore a natural channel of choice through which we will connect and interact with our customers, help them register on m_GURUSH and also make payments and withdraw money.Joseph ArinaitweVice President m-GURUSH
"We have reduced our post purchase experience touch points from 7 to 1. It has simplified our customer's life and improved the value of individual touch points."Jimmy KuhlVP-Customer Satisfaction, Triglobal Healthcare Services
"The key to increasing our life time revenue from our customers was having realtime conversations with them to help with instant answers to product related queries, smart recommendations and purchase fulfilment."Mohd. Waseem, ChiefCustomer Success, AE Tickets
"Our customers prefer instant messaging to get their queries resolved rather than send an email and wait. Providing support over WhatsApp has helped us build trust and helped our customers take decisions promptly."Adam StarkVP-Operations, Trinity Financials
Actionable insights and proven tactics on how to scale your business with a strong millennial friendly CX backbone.
|Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri)|
|Service Partner / Field Force App|
|Reports||Standard||Standard||Standard + 2 Custom Report||Standard + 2 Custom Report|
|Menu Based Bot|
|WhatsApp Notification Manager|
|Additional Language Support|
|Service Ticket Management|
|Self Service Content Hosting - Videos / Documents|
|Bot Designer (WhatsApp / FB Messenger)|
|Bot Configuration Manager|
|Recomendation & Workflow|
|Loyalty & Reward|
|Google Location Services with Contact number|
|Rule based Alerts & Reminders|
|Custom API Integration & Support|
|Dedicated Account Manager|
|Data Backup||1 Month||3 Month||12 Month||36 Month|
|S3 - Storage||Upto 100 GB||Upto 200 GB||Upto 500 GB||Upto 10,000 GB|