Conversational BFSI Services
Help customers manage accounts make payments and receive support over daily use messaging apps.
Get a Custom DemoHere is how customers are benefitting from our BFSI Cloud
Brings entire banking services, including payments, transfers & account data over WhatsApp.
Automates insurance support over messaging channels to bring down support cost by 30%.
Increased user base 3X by simplifying KYC and bill payments on messaging apps.
Solutions
Account Management & Payment Services
- Core Account Services.
- Bill, Utility & Renewal Payments.
- Digital KYC.
- Transfers & Remittances.
Knowledgebase & Support
- Product Information.
- AI Based Query Handling.
- Live Chat & FAQs.
- Notification and Updates.
Consumer Insights & Engagement
- User and Usage Analytics.
- Referral & Loyalty.
- Feedback & Surveys.
- Smart Recommendations.
BSFI Tech Stack
- Product Manager
- Menu Builder
- Chat Flow Builder
- Channel Configurator
- Account Service API
- Payments API
- Remittance API
- Card Manager API
- FAQ Manager
- NLP Engine
- Notification Engine
- Live Chat
- Loyalty & Referral
- Analytics & Insights
- API Library
- 3rd Party Integrations
- Audit Logs
- Compliance Control
- AES 256/SAML 2.0
- Token ID Management
Provide support, service, claims processing and sell new policies without human intervention.
Collect personal details, identification documents, selfie images and location pins through quick and easy automated WhatsApp conversations.
How Customers are using our Conversational BFSI Cloud
Banking Services
Sell and provide support over social and messaging apps.
Remittance and Payments
Sell once or multiple times, directly to consumers.
Financial Advisory
Sell monthly, quarterly and annual subscriptions.
Insurance Services
Aggregate products from multiple sellers.
Easy Integration with 1000+ tools.
We want you to leverage our platform with minimal changes to the way you work, hence we have made it easy to blend with your existing IT systems.
NHANCE NOW integrates smoothly and securely with all your business applications. Sync data, import and export content effortlessly between systems to simplify and improve every customer interaction.
| Basic | Pro | Advanced | Premium | |
|---|---|---|---|---|
| Channels | ||||
| FB | ||||
| App | ||||
| PWA | ||||
| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
| Telegram | ||||
| Service Partner / Field Force App | ||||
| Integrations | Limited | Limited | Custom Integration | |
| Standard API | ||||
| Customization | Limited | Yes | ||
| Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
| Menu Based Bot | ||||
| Campaign Manager | ||||
| WhatsApp Notification Manager | ||||
| Languages Supported | 1 | 1 | 1 | Multiple |
| Additional Language Support | ||||
| Address Management | ||||
| Advanced Analytics | ||||
| Activity Reports | ||||
| Service Ticket Management | ||||
| Self Service Content Hosting - Videos / Documents | ||||
| Bot Designer (WhatsApp / FB Messenger) | ||||
| Bot Configuration Manager | ||||
| Recomendation & Workflow | ||||
| Loyalty & Reward | ||||
| Google Location Services with Contact number | ||||
| Events | ||||
| Rule based Alerts & Reminders | ||||
| Notes | ||||
| Hierarchy Management | ||||
| NLP | ||||
| Advanced NLP | ||||
| Custom API Integration & Support | ||||
| Dedicated Hosting | ||||
| Dedicated Account Manager | ||||
| Sandbox Environment | ||||
| Customized Dashboard | ||||
| Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
| Audit Logs | ||||
| IP Whitelisting | ||||
| S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
| Additional Storage | ||||