Conversational Customer Care

Serve a million customers with one Virtual Agent. Answer queries, provide support on the messaging channels people use everyday.

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Here is how customers are benefiting from our Customer Care Cloud

Improved CSAT by 20% by enabling digital payments, online course bookings.

Conducts conversational surveys to increase brand engagement by over 25%.

Enables self service over messaging channels for leading consumer electronic brands.


Multi-Lingual Service & Support

  • AI Based Query Handling.
  • FAQs & Live Chat.
  • Service Requests.
  • Payment, Renewals, Purchases.

Customer Engagement & Messaging

  • Referral & Loyalty.
  • Feedback & Surveys.
  • Smart Recommendations.
  • Notifications and Updates.

Customer Insights & Analytics

  • User and Usage Analytics.
  • Conversation Insights.
  • Visual Reports.
  • Sentiment Analyser.

Customer Care Tech Stack

  • Product Manager
  • Menu Builder
  • Chat Flow Builder
  • Channel Configurator
  • Multi-Lingual
  • FAQ Manager
  • Live Chat
  • Notification Engine
  • Service Requests
  • NLP Engine
  • Sentiment Analyzer
  • Payment Integration
  • Loyalty & Referral
  • Analytics & Insights
  • API Library
  • 3rd Party Integrations
  • Audit Logs
  • Compliance Control
  • AES 256/SAML 2.0
  • Token ID Management
Support Bot

Automate customer service, sell add-on products, trigger smart notifications and help customers discover great deals.

For Consumer Electronics | Furnitures | Other Consumer Products
People Experience Bot

Empowerment for hassled & understaffed HR teams struggling to engage and communicate effectively with remote teams.

For Startups & Mid Size Comapnies

Automate Customer Support by switching from Call Center Support to Conversational Bot Support

For Telecom | Finacial Services | Banks | Insurance Companies

How business are using our Customer Care Cloud

Automated Call Center

Move from IVR to Messaging Apps for support & service.

Information Helpdesk

24/7 automated helpdesk for queries and information.

Multi Lingual Call Center

Serve customers in the language that they speak.

Live Chat Support

Connect agents and customers directly on messaging apps.

Industry Segments

Consumer Business

Retail | Auto | Hospitality | Healthcare | Beauty | Telecom | Travel | Real Estate

Educational Institutions (Admin)

Schools | Colleges | Coaching Institutes

Human Resources

HR Services | Training & Skill Development

Easy Integration with 1000+ tools.

We want you to leverage our platform with minimal changes to the way you work, hence we have made it easy to blend with your existing IT systems.

NHANCE NOW integrates smoothly and securely with all your business applications. Sync data, import and export content effortlessly between systems to simplify and improve every customer interaction.

Rule the New Normal while your competitors are still figuring it out. Setup Your Custom Demo100% Free to get started