Conversational Commerce
All the tools you need to sell products, provide service & generate consumer insights.
Get a Custom DemoHere is how customers are benefitting from our Commerce Cloud
A traditional offline retailer is now selling 20% of goods online and scaling in local language.
Shifted 65% of its inbound queries to WhatsApp Bot to save 20% on support costs.
Assisted selling on WhatsApp and Facebook channels helped their social commerce grow 40%.
Solutions
Sell Product & Services
- Product Management
- Cart Management
- Payment Gateways
- Multi Channel Access Points
Provide Service & Support
- Order Management
- AI Based Query Handling
- Live Chat
- Notification and Updates
Consumer Insights & Engagement
- User and Usage Analytics
- Referral & Loyalty
- Feedback & Surveys
- Smart Recommendations
Commerce Tech Stack
- Product Manager
- Menu Builder
- Chat Flow Builder
- Cart Configurator
- Payment Integration
- Commerce Engine
- Live Chat
- FAQ Manager
- NLP Engine
- Notification Engine
- Recommendations
- Loyalty & Referral
- Analytics & Insights
- API Library
- 3rd Party Integrations
- Audit Logs
- Compliance Control
- AES 256/SAML 2.0
- Token ID Management
- Channel Configurator
Give a guided buying assistance to our consumers to increase conversion.
Give a rich AI based app and web like shopping and support experience on messaging apps.
Help your customers make purchases and ask question on messaging apps they use everyday.
How Businesses Are Using Our Conversational Commerce Cloud
Social Commerce
Sell and provide support over social and messaging apps.
Direct to Consumer (D2C)
Sell once or multiple times, directly to consumers.
Subscription Commerce
Sell monthly, quarterly and annual subscriptions.
Marketplace Commerce
Aggregate products from multiple sellers.
Easy Integration with 1000+ tools.
We want you to leverage our platform with minimal changes to the way you work, hence we have made it easy to blend with your existing IT systems.
NHANCE NOW integrates smoothly and securely with all your business applications. Sync data, import and export content effortlessly between systems to simplify and improve every customer interaction.
| Basic | Pro | Advanced | Premium | |
|---|---|---|---|---|
| Channels | ||||
| FB | ||||
| App | ||||
| PWA | ||||
| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
| Telegram | ||||
| Service Partner / Field Force App | ||||
| Integrations | Limited | Limited | Custom Integration | |
| Standard API | ||||
| Customization | Limited | Yes | ||
| Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
| Menu Based Bot | ||||
| Campaign Manager | ||||
| WhatsApp Notification Manager | ||||
| Languages Supported | 1 | 1 | 1 | Multiple |
| Additional Language Support | ||||
| Address Management | ||||
| Advanced Analytics | ||||
| Activity Reports | ||||
| Service Ticket Management | ||||
| Self Service Content Hosting - Videos / Documents | ||||
| Bot Designer (WhatsApp / FB Messenger) | ||||
| Bot Configuration Manager | ||||
| Recomendation & Workflow | ||||
| Loyalty & Reward | ||||
| Google Location Services with Contact number | ||||
| Events | ||||
| Rule based Alerts & Reminders | ||||
| Notes | ||||
| Hierarchy Management | ||||
| NLP | ||||
| Advanced NLP | ||||
| Custom API Integration & Support | ||||
| Dedicated Hosting | ||||
| Dedicated Account Manager | ||||
| Sandbox Environment | ||||
| Customized Dashboard | ||||
| Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
| Audit Logs | ||||
| IP Whitelisting | ||||
| S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
| Additional Storage | ||||