Healthcare
(Hospital Services)
Enable safe contactless service delivery, easy appointment scheduling and access to key reports with simple messaging.
Request DemoKey Use Case
01Appointment scheduling
Allow patients to book appointments through WhatsApp, register for services or avail hospital facilities remotely. The Hospital Bot significantly reduces load on hospital staff and doctors through intelligent interactions with patients.
02Query Handling
Automate patient FAQs, raise service tickets and notify patients on facilities like insurance claims, ambulance availability, charges, etc. Keep patients and their kin informed through automated, personalized conversations.
03Billing Management
Enable payments over WhatsApp, send reminders for Insurance Renewals, Registration fees, Service Charges, etc. Reduce time and effort by streamlining payment channels and processing time.
04Engagement & Notifications
Send medication reminders, dosage information, reports and self diagnosis tips over WhatsApp. Unify all patient information through a single, intelligent conversational interface.
05Digital Repository
Provide instant, 24 by 7 access to lab reports, hospital services and essential tips/advice from doctors. Eliminate the need to maintain physical copies of important patient documents, keep everything access-ready over WhatsApp.
Maximize the efficiency of your hospital/clinic, reduce load on staff and serve patients better with the Hospital Bot.
| Basic | Pro | Advanced | Premium | |
|---|---|---|---|---|
| Channels | ||||
| FB | ||||
| App | ||||
| PWA | ||||
| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
| Telegram | ||||
| Service Partner / Field Force App | ||||
| Integrations | Limited | Limited | Custom Integration | |
| Standard API | ||||
| Customization | Limited | Yes | ||
| Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
| Menu Based Bot | ||||
| Campaign Manager | ||||
| WhatsApp Notification Manager | ||||
| Languages Supported | 1 | 1 | 1 | Multiple |
| Additional Language Support | ||||
| Address Management | ||||
| Advanced Analytics | ||||
| Activity Reports | ||||
| Service Ticket Management | ||||
| Self Service Content Hosting - Videos / Documents | ||||
| Bot Designer (WhatsApp / FB Messenger) | ||||
| Bot Configuration Manager | ||||
| Recomendation & Workflow | ||||
| Loyalty & Reward | ||||
| Google Location Services with Contact number | ||||
| Events | ||||
| Rule based Alerts & Reminders | ||||
| Notes | ||||
| Hierarchy Management | ||||
| NLP | ||||
| Advanced NLP | ||||
| Custom API Integration & Support | ||||
| Dedicated Hosting | ||||
| Dedicated Account Manager | ||||
| Sandbox Environment | ||||
| Customized Dashboard | ||||
| Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
| Audit Logs | ||||
| IP Whitelisting | ||||
| S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
| Additional Storage | ||||