Help your customers with the most convenient way to manage post purchase journey in one place, with aconversational experience card.
On an average your customer has to deal with 8-12 different touch points to access various post-purchase services. Bring it down to 1 by putting everything on a personalized DX Card. Your customer's post-purchase journey now has only one all encompassing touch point.
The same product or service sold to different customers always has characteristics which are unique. DX Card allows you to tailor experiences which are customised for every customer and it gets better with every interaction.
Every DX Card is powered by Bots which initiate micro-conversations with your customers at key stages of the post-purchase journey. Step by step recommendations in a conversational flow help take the pain out of product journey management.
An AI-enabled conversational layer on every DX Card allows your customers to effortlessly start a personal conversation with any DX Card. Now every bit of information or any transaction is just a text or voice command away.
DX Cards are designed to morph into any shape and form to make it easy for your customers to access them on the channel of their choice. DX Cards can be accessed over any messaging platform, voice assistant or our custom NHANCE NOW app.
Give your customers a quick and easy start(Product Registration/Activation, Recommendations, Tips)
Instant & Conversational Support Services(Self Service, Service Request, Helpdesk)
Personalized and contextual life cycle interactions(Push Notifications, Offers, Smart Notifications, Feedback)
Incremental and lifetime purchases made easy(Add-on Selling, Upsell, Cross Sell, Exchange, Recycle)
"We have reduced our post-purchase experience touch points from 7 to 1. It has simplified our customer's life and improved the value of individual touch points." "We have reduced our post-purchase experience touch points from 7 to 1. It has simplified our customer's life and improved the value of individual touch points."Jimmy KuhlVP-Customer Satisfaction, Triglobal Healthcare Services
“For a single man like me it’s a delight. I can get the best resolution for my queries without having to worry about an outsider’s intrusion to my private space.”- A typical young professional
In a city life time is a luxury. To find time to look after my favorite products is impossible. DX Cards are a boon for me. They are my goto virtual assistant and my product care-takers!- Urban Dweller
HECTIC! One word which sums up my daily life. DX Cards are my second brain. They do all the background work for me, curate the information and present it to me. All I have to do is press the YES or NO button. Bingo!- Everyday Professional
My friends always think I have got more expensive products with better capabilities. In reality I just know all the secrets about my products!- Winner at the coffee table
|Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri)|
|Service Partner / Field Force App|
|Reports||Standard||Standard||Standard + 2 Custom Report||Standard + 2 Custom Report|
|Menu Based Bot|
|WhatsApp Notification Manager|
|Additional Language Support|
|Service Ticket Management|
|Self Service Content Hosting - Videos / Documents|
|Bot Designer (WhatsApp / FB Messenger)|
|Bot Configuration Manager|
|Recomendation & Workflow|
|Loyalty & Reward|
|Google Location Services with Contact number|
|Rule based Alerts & Reminders|
|Custom API Integration & Support|
|Dedicated Account Manager|
|Data Backup||1 Month||3 Month||12 Month||36 Month|
|S3 - Storage||Upto 100 GB||Upto 200 GB||Upto 500 GB||Upto 10,000 GB|