Digital Card for
customer experience.
Help your customers with the most convenient way to manage post purchase journey in one place, with a
conversational experience card.
Unique post purchase conversational experience hub- All brand services in one place
- Personalized experience card with each purchase
Provide all your post-purchase interactions
in one place
On an average your customer has to deal with 8-12 different touch points to access various post-purchase services. Bring it down to 1 by putting everything on a personalized DX Card. Your customer's post-purchase journey now has only one all encompassing touch point.
Personalize each DX Card for your customer
The same product or service sold to different customers always has characteristics which are unique. DX Card allows you to tailor experiences which are customised for every customer and it gets better with every interaction.
DX Card is the "Smartest" card in the world
Every DX Card is powered by Bots which initiate micro-conversations with your customers at key stages of the post-purchase journey. Step by step recommendations in a conversational flow help take the pain out of product journey management.
Every DX Card is primed for conversations
An AI-enabled conversational layer on every DX Card allows your customers to effortlessly start a personal conversation with any DX Card. Now every bit of information or any transaction is just a text or voice command away.
DX Cards can be accessed on any conversational channel
DX Cards are designed to morph into any shape and form to make it easy for your customers to access them on the channel of their choice. DX Cards can be accessed over any messaging platform, voice assistant or our custom NHANCE NOW app.
Onboard
Give your customers a quick and easy start
(Product Registration/Activation, Recommendations, Tips)Support
Instant & Conversational Support Services
(Self Service, Service Request, Helpdesk)Engage
Personalized and contextual life cycle interactions
(Push Notifications, Offers, Smart Notifications, Feedback)Transact
Incremental and lifetime purchases made easy
(Add-on Selling, Upsell, Cross Sell, Exchange, Recycle)Customer proof
"We have reduced our post-purchase experience touch points from 7 to 1. It has simplified our customer's life and improved the value of individual touch points." "We have reduced our post-purchase experience touch points from 7 to 1. It has simplified our customer's life and improved the value of individual touch points."
Jimmy KuhlVP-Customer Satisfaction, Triglobal Healthcare Services| Basic | Pro | Advanced | Premium | |
|---|---|---|---|---|
| Channels | ||||
| FB | ||||
| App | ||||
| PWA | ||||
| Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri) | ||||
| Telegram | ||||
| Service Partner / Field Force App | ||||
| Integrations | Limited | Limited | Custom Integration | |
| Standard API | ||||
| Customization | Limited | Yes | ||
| Reports | Standard | Standard | Standard + 2 Custom Report | Standard + 2 Custom Report |
| Menu Based Bot | ||||
| Campaign Manager | ||||
| WhatsApp Notification Manager | ||||
| Languages Supported | 1 | 1 | 1 | Multiple |
| Additional Language Support | ||||
| Address Management | ||||
| Advanced Analytics | ||||
| Activity Reports | ||||
| Service Ticket Management | ||||
| Self Service Content Hosting - Videos / Documents | ||||
| Bot Designer (WhatsApp / FB Messenger) | ||||
| Bot Configuration Manager | ||||
| Recomendation & Workflow | ||||
| Loyalty & Reward | ||||
| Google Location Services with Contact number | ||||
| Events | ||||
| Rule based Alerts & Reminders | ||||
| Notes | ||||
| Hierarchy Management | ||||
| NLP | ||||
| Advanced NLP | ||||
| Custom API Integration & Support | ||||
| Dedicated Hosting | ||||
| Dedicated Account Manager | ||||
| Sandbox Environment | ||||
| Customized Dashboard | ||||
| Data Backup | 1 Month | 3 Month | 12 Month | 36 Month |
| Audit Logs | ||||
| IP Whitelisting | ||||
| S3 - Storage | Upto 100 GB | Upto 200 GB | Upto 500 GB | Upto 10,000 GB |
| Additional Storage | ||||