Our team and industry standard protocols work hard behind the scenes to keep your data safe, secure, and private. Protection of consumer data is a commitment we have towards you and we attach the highest grade of priority to it.
Our site is served using TLS 1.1 and greater. NHANCE NOW hosts all data in secure SSAE 16 audited data centers on Amazon’s cloud infrastructure in USA, Germany and India. We will expand our data centers as and when needed to meet with region specific data compliance laws. We regularly conduct security audit services, ourselves or in partnership with third party service providers, to manage security threats.NHANCE NOW Corporate Security Policies
Every NHANCE NOW employee signs a strict Non-Disclosure and Data Access Policy that binds them to the terms of our data confidentiality policies, a copy of our policies can be provided on request. Access rights vary on employment role.
Our office is secured via access control system which logs visitor entries and exits.
Our networks and access points to all networks are tightly monitored. We collect logs produced by networking devices such as firewalls, DNS servers, DHCP servers, and routers in a central place. The network logs are retained for the security appliance (firewall), wireless access points, and switches.NHANCE NOW Architecture & Scalability
Scalability/Reliability of Architecture NHANCE NOW uses Amazon Web Services (RDS & S3) to manage user data. The database is replicated synchronously so that we can quickly recover from a database failure. As an extra precaution, we take regular snapshots of the database and securely move them to a separate data center so that we can restore them elsewhere as needed, even in the event of a regional Amazon failure.Encrypted Transactions
Web connections to the NHANCE NOW service are via TLS 1.1 and above. We support forward secrecy and AES-GCM, and prohibit insecure connections using TLS 1.0 and below or RC4.NHANCE NOW Information Security
Employee Workstations, Laptops, & Mobile Devices
All laptops and workstations are secured via full disk encryption and centrally managed. We use Norton’s robust anti-virus and anti-malware tools to protect our systems. We also have the ability to apply critical patches and remote wipe a machine.Data Center Security
Amazon employs a robust physical security program with multiple certifications, including an SSAE 16 certification. For more information on Amazon’s physical security processes, please visit aws.amazon.com/security.
If you have any concerns with regards to security please email us at firstname.lastname@example.org.
|Voice Assistants(Amazon Alexa, Google Assistant, Apple Siri)|
|Service Partner / Field Force App|
|Reports||Standard||Standard||Standard + 2 Custom Report||Standard + 2 Custom Report|
|Menu Based Bot|
|WhatsApp Notification Manager|
|Additional Language Support|
|Service Ticket Management|
|Self Service Content Hosting - Videos / Documents|
|Bot Designer (WhatsApp / FB Messenger)|
|Bot Configuration Manager|
|Recomendation & Workflow|
|Loyalty & Reward|
|Google Location Services with Contact number|
|Rule based Alerts & Reminders|
|Custom API Integration & Support|
|Dedicated Account Manager|
|Data Backup||1 Month||3 Month||12 Month||36 Month|
|S3 - Storage||Upto 100 GB||Upto 200 GB||Upto 500 GB||Upto 10,000 GB|